Where are you located/where do you ship from?
- We're located in and ship from Atlanta, GA.
Do you ship internationally?
- Yes, we ship worldwide!
How long will it take for my order to ship/arrive?
- All orders have a processing time of 7-10 business days. Depending on the size of the order, domestic orders are shipped with either USPS Ground Advantage (2-5 business days) or USPS Priority (1-3 business days). International orders are shipped with International Priority (2-3 weeks).
Do you offer faster shipping options?
- Yes! At checkout you can choose from a few different shipping methods. USPS First Class mail (2-5 business days), USPS Priority mail (1-3 business days), and USPS Priority Express (1-2 business days). *Please note these shipping methods only speed up the shipping time, not the processing time* Applies to US orders only.
My address is incorrect! Can you fix it?
- Yes, as long as your order hasn't shipped yet we are able to update your address. To change/update your address, email us at email@example.com
Can I cancel my order?
- We can cancel your order within 24 hours of your order being placed. After that we're unable to accept any cancellations.
Do you accept exchanges or returns?
- All sales are final. However, this does not apply if your order arrives damaged or you receive the incorrect item(s). Please email us at firstname.lastname@example.org and we will be sure to sort things out.
If you have any other questions that aren't listed above feel free to email us: email@example.com. If inquiring about a purchase, please include the full name that's under the order and the order number.